Zdobienie / Decoration

SynScan V4 controller (NEQ6Pro) firmware update

Zdobienie / Decoration

SynScan V4 controller (NEQ6Pro) firmware update

NOTE – the author of this manual does not take any responsibility, for any damage that may occur after using this manual. All activities described in this manual are carried out at your own risk.

Introduction

   From version 3.0 onward, the SynScan firmware can be upgrade by the user himself. The latest version of the SynScan firmware is available on the Sky-Watcher web site and easily update hand controls with below instruction.

 

Requirements

  • SynScan Hand Control of version 3.0 or later.
  • Windows 8.1 or later
  • An available RS-232C communication port on the PC
  • RS232-USB hardware converter in case of missing DB9 COM port in your laptop/PC
  • PC link cable that comes with the SynScan hand control
  • DC power supply with 12~14V/1A output. Power plug should be 2.1mm diameter, tip positive.
SynScan firmware update - hardware required
SynScan firmware update – hardware required

 

Preparing your PC for the update

Create a folder for all SynScan related files on your computer f.e. on disk C:\ and name it SynScan.

Visit the Support Page of the Sky-Watcher website at https://www.skywatcher.com/download/software/

Download and save two files, follow with example:

Windows program: SynScan Firmware Loader, Version 3.5 – click with Download button.

SynScan V4 - webpage with loader download
SynScan V4 – webpage with loader download

you’ll save a file with name: synscan_verXXXXXX_firmware_release.zip

where XXXXXX – version nr

Next download Firmware: SynScan V4/V5 Hand Controller For All GO-TO Mounts, Version 4.39.21 – click on Download button

SynScan V4 - webpage with firmware download
SynScan V4 – webpage with firmware download

you’ll save a file with name: synscanfirmwareloader_verXX.zip

where XX – version nr

 

Connecting devices

Connect USB-COM converter to USB port of your computer.

USB-COM adapter
SynScan firmware update – USB-COM adapter

Connect the male COM plug of the adapter to the female COM plug of the SynScan controller

COM connection between H.C. and laptop
COM connection between H.C. and laptop

Plug the RJ-11 end of the PC link cable into the jack in the middle socket on the hand control. Push the connector into the hand control until it clicks into place.

SynScan V4 COM RJ-11 plugged
SynScan V4 COM RJ-11 plugged

Use a dedicated cable to connect the controller with the mount – RJ45 plug → mount COM plug

SynScan V4 - all connections
SynScan firmware update – connected equipment

We have got such a connection – example:

SynScan firmware update - connected equipment
SynScan firmware update – connected equipment

 

Firmware update the SynScan Hand Control

Press and hold down the key 0 and 8 simultaneously, then power on the mount, as shown in below photo.

SynScan V4 - firmware update mode witn 0+8 button pressed
SynScan V4 – firmware update mode witn 0+8 button pressed

The hand control will give a beep, indicating a successful start up. The SynScan will display: “SynScan Update Ver. x.x” on the LCD screen, as seen on below photo. SynScan is ready in the update mode.

SynScan V4 - firmware update mode
SynScan V4 – firmware update mode

On your computer, run the Computer Manager and find the COM port which will be used for update. With this example it is COM5.

Computer Manager - COM port
Computer Manager – COM port

Run the SynScanFirmwareLoader.exe software on your PC.

SynScan V4 Update - file explorer view
SynScan V4 Update – file explorer view

Once the program is launched, you should see a window SynScan Firmware Loader , make sure the “Auto-detect COM Port” checkbox has been unchecked. Set the COM port.

SynScan V4 Update - Loader program COM setup
SynScan V4 Update – Loader program COM setup

Click the HC. Version button. The Firmware loader will automatically detect the COM Port, which connects to the hand control and request the hardware, firmware and database versions in the hand control. You will see the version numbers at the bottom of the Firmware Loader as shown on below picture.

If the Loader software cannot communicate with the controller, enable the Auto-detect COM Port option and click the HC. Version button again.

SynScan V4 Update - Loader - present firmware version
SynScan V4 Update – Loader – present firmware version

If the Firmware Loader can not detect an available COM port, please check the connection between the hand control and PC.

Click Browse to select the SynScanVXXXX.ssf file in the SynScan folder.

SynScan V4 Update - Loader - File selection
SynScan V4 Update – Loader – File selection

We recommend you to check the checkbox Enforce database update and then click Update to start downloading the new firmware into your SynScan hand control.

SynScan V4 Update - Loader - selected update file
SynScan V4 Update – Loader – selected update file

You will see the status of the update below the Update and HC. Version buttons as shown on below picture.

SynScan V4 Update - Loader - Erasing flash ROM process
SynScan V4 Update – Loader – Erasing flash ROM process
SynScan V4 Update - Loader - Firmware update in progress
SynScan V4 Update – Loader – Firmware update in progress

Update Complete

SynScan V4 Update - Loader - Update process completed
SynScan V4 Update – Loader – Update process completed

Click on the HC. Version button and check if the controller has reported a new Firmware version.

The update was fully successful.

SynScan V4 Update - Loader - New firmware version
SynScan V4 Update – Loader – New firmware version

Close the Loader program and turn off mount power suppl.

Turn on the mount power and check if the controller reports a new firmware version.

SynScan V4 - firmware version 04.39.21
SynScan V4 – firmware version 04.39.21

Check if the mount and H.C. works properly.

As you can see, the firmware update process with the SynScan V4 hand controller is not easy but also not to difficult. It is important, to carry out all the activities described in this manual with focus and attention on details.

Hope this manual provided could be a little helpful for you.

Read

Similar Articles

M45 - Pleaides

M45 – Pleiades

M45 – Pleiades, open star cluster    The Pleiades also known as the Seven Sisters and Messier 45, are an open star cluster containing middle-aged,

Read more...